Frequently asked questions
Orders made before 8pm each Wednesday will be made and shipped on Thursday. We ship with Royal Mail Special Delivery Guaranteed by 1pm so that your order arrives on Friday. Please check that your postcode is eligible for this delivery service at the link above.
Signature is required for delivery. Signature is required for delivery. If this is not possible, they will be taken to your nearest post office. If you would like to arrange for post office delivery directly, you can edit your delivery preferences through the Royal Mail website after making your order. Keep an eye out for an email from Royal Mail for further instructions!
Our gluten-free flour blend is rigorously tested using the VITAL (Voluntary Incidental Trace Allergen Labelling) procedure for cereals containing gluten. Testing shows gluten levels are non-detectable.
Ingredients that are produced in facilities that handle gluten have been specifically tested for cereals containing gluten, with results below the Limit of Detection (LOD 0.000).
Our base donut contains the following allergens:
✴️ Soya (found in our soy flour)
✴️ Sulphites (found in our soy flour, maize starch, and raising agents)
Our donuts are cooked in Vegetable Oil (palm oil, rapeseed oil) and rolled in Cinnamon Sugar.
Other products are used in our production space. We do have policies in place to prevent cross-contamination.
The other products used in our production space are toppings. Our toppings are labelled with the folliowing allergens:
✴️ Egg
✴️ Hazelnuts (tree nuts)
✴️ Milk
✴️ May contain traces of peanuts, sesame seeds, and other tree nuts
✴️ Soybean
✴️ Sulphites